Automated Customer Reporting
Real Time KPI's
Not only do our customers received daily automated Delivery & Order Book reports. We have created a ‘real time KPI dashboard’ which our customers have full access to.
The Key Performance Indicator dashboard measures and displays our;
- On-Time Delivery Performance
- Average Monthly Lead Times
- Current Order Book Value
- WIP Value by Process
- Sales & Purchase Order Value
‘Developing and implementing the KPI Dashboards have been a significant game-changer in what we can offer new and existing customers and also how we conduct our regular Sales & Operation’s Review using real time data’.
‘Our Customers are able to access the very latest information on their Order Books, Delivery Performance and Current Lead times etc’ says Managing Director Scott Pinder.